Contact Us​​

At Tuvvow, we are committed to creating a convenient tool shopping experience for Australian users, and we are always here to listen to your voice and solve your problems. If you have any questions during the shopping process, or have suggestions for our products and services, you can contact us through the following methods. ​

Contact Overview​

After-sales worry-free: Adhering to our promise to you, we provide 30-day free return and exchange service. The return address is Room 226-7, Building 4, Jiangnan Xintiandi Commercial Center, Xincheng Town, Xiuzhou District, Jiaxing City, Zhejiang Province. ​

Email: Send your questions to service@tuvvow.com, and our customer service team will reply to your email within 24 hours to answer your questions. ​

Phone consultation: For more direct communication, you can call + 86 18339296005. Due to factors such as time difference, it is recommended that you consult on weekdays, and we will provide you with professional service.​

Online customer service: Visit tuvvow.com and click the online customer service icon in the lower right corner of the website to communicate with the customer service staff in real time and enjoy 24-hour attentive service. ​

Company Information​

Company Name: Jiaxing Xinhong New Energy Co., Ltd.​

Independent website: tuvvow.com​

Company Address: Room 226-7, Building 4, Jiangnan Xintiandi Commercial Center, Xincheng Town, Xiuzhou District, Jiaxing City, Zhejiang Province​

We value every feedback from you, which will help us continuously optimize our services and products. Looking forward to your contact!